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Self-Service Users Can't Create Templates

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We have created a self-service user and given necessary "Author" permissions to the group. Everything works great for the user other than creating Templates. When they go through the wizard they get an error at the end...

Connected role SELF-SERVICE_GROUP doesn't have access to .
Contact Administrator to get access to the desired path or use the R /W path to which the role has access to.
ID: 24372

This works with no problems as a VMM Admin, error only occurs for the self-service users. I noticed the wizard has less options as the Self-Service User as well the user is never prompted to choose a location.  Clicking OK to the error closes the Wizard and no template is created. It is odd that there is no path in the error message that occurs, just a blank space. I have used ProcMon to see what files are being denied access to on the VMM server but I can't find any.

This environment is running on all Windows 2012 servers with VMM 2012 and SP1.


Nick Dorak


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