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Windows Server 2012 - Hyper-V - Cluster Sharded Storage - VHDX unexpectedly gets copied to System Volume Information by "System", Virtual Machines stops respondig

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We have a problem with one of our deployments of Windows Server 2012 Hyper-V with a 2 node cluster connected to a iSCSI SAN.

Our setup:

Hosts - Both run Windows Server 2012 Standard and are clustered.

  • HP ProLiant G7, 24 GB RAM. This is the primary host and normaly all VMs run on this host.
  • HP ProLiant G5, 20 GB RAM. This is the secondary host that and is intended to be used in case of failure of the primary host.
  • We have no antivirus on the hosts and the scheduled ShadowCopy (previous version of files) is switched off.

iSCSI SAN:

  • QNAP NAS TS-869 Pro, 8 INTEL SSDSA2CW160G3 160 GB i a RAID 5 with a Host Spare. 2 Teamed NIC.

Switch:

  • DLINK DGS-1210-16 - Both the network cards of the Hosts that are dedicated to the Storage and the Storage itself are connected to the same switch and nothing else is connected to this switch.

Virtual Machines:

  • 3 Windows Server 2012 Standard - 1 DC, 1 FileServer, 1 Application Server.
  • 1 Windows Server 2008 Standard Exchange Server.
  • All VMs are using dynamic disks (as recommended by Microsoft).

Updates

  • We have applied the most resent updates to the Hosts, VMs and iSCSI SAN about 3 weeks ago with no change in our problem and we continually update the setup.

Normal operation:

  • Normally this setup works just fine and we see no real difference in speed in startup, file copy and processing speed in LoB applications of this setup compared to a single host with two 10000 RPM Disks. Normal network speed is 10-200 Mbit, but occasionally we see speeds up to 400 Mbit/s of combined read/write for instance during file repair.

Our Problem:

  • Our problem is that for some reason a random VHDX gets copied to System Volume Information by "System" of the Clusterd Shared Storage (i.e. C:\ClusterStorage\Volume1\System Volume Information).
  • All VMs stops responding or responds very slowly during this copy process and you can for instance not send CTRL-ALT-DEL to a VM in the Hyper-V console, or for instance start task manager when already logged in.
  • This happens at random and not every day and different VHDX files from different VMs gets copied each time. Some time it happens during daytime wich causes a lot of problems, especially when a 200 GB file gets copied (which take a lot of time).

What it is not:

  • We thought that this was connected to the backup, but the backup had finished 3 hours before the last time this happended and the backup never uses any of the files in System Volume Information so it is not the backup.

An observation:

  • When this happend today I switched on ShadowCopy (previous files) and set it to only to use 320 MB of storage and then the Copy Process stopped and the virtual Machines started responding again. This could be unrelated since there is no way to see how much of the VHDX that is left to be copied, so it might have been finished at the same time as I enabled  ShadowCopy (previos files).

Our question:

  • Why is a VHDX copied to System Volume Information when scheduled ShadowCopy (previous version of files) is switched off? As far as I know, nothing should be copied to this folder when this functionis switched off?

List of VSS Writers:

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2012 Microsoft Corp.

Writer name: 'Task Scheduler Writer'
   Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
   Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
   State: [1] Stable
   Last error: No error

Writer name: 'VSS Metadata Store Writer'
   Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
   Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
   State: [1] Stable
   Last error: No error

Writer name: 'Performance Counters Writer'
   Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
   Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
   State: [1] Stable
   Last error: No error

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {7848396d-00b1-47cd-8ba9-769b7ce402d2}
   State: [1] Stable
   Last error: No error

Writer name: 'Microsoft Hyper-V VSS Writer'
   Writer Id: {66841cd4-6ded-4f4b-8f17-fd23f8ddc3de}
   Writer Instance Id: {8b6c534a-18dd-4fff-b14e-1d4aebd1db74}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'Cluster Shared Volume VSS Writer'
   Writer Id: {1072ae1c-e5a7-4ea1-9e4a-6f7964656570}
   Writer Instance Id: {d46c6a69-8b4a-4307-afcf-ca3611c7f680}
   State: [1] Stable
   Last error: No error

Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {fc530484-71db-48c3-af5f-ef398070373e}
   State: [1] Stable
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {3792e26e-c0d0-4901-b799-2e8d9ffe2085}
   State: [1] Stable
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {6ea65f92-e3fd-4a23-9e5f-b23de43bc756}
   State: [1] Stable
   Last error: No error

Writer name: 'BITS Writer'
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {71dc7876-2089-472c-8fed-4b8862037528}
   State: [1] Stable
   Last error: No error

Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {cb0c7fd8-1f5c-41bb-b2cc-82fabbdc466e}
   State: [1] Stable
   Last error: No error

Writer name: 'Cluster Database'
   Writer Id: {41e12264-35d8-479b-8e5c-9b23d1dad37e}
   Writer Instance Id: {23320f7e-f165-409d-8456-5d7d8fbaefed}
   State: [1] Stable
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {f23d0208-e569-48b0-ad30-1addb1a044af}
   State: [1] Stable
   Last error: No error

Please note:

  • Please only answer our question and do not offer any general optimization tips that do not directly adress the issue! We want the problem to go away, not to finish a bit faster!

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