Hi
On my Hyper-V 2012R2 (all updates installed) I have Windows 10 VM.
There is a problem with VSS Integration Services.
Non-Recoverable Error
The protocol version of the component installed in the virtual machine does not match the version expected by the hosting system
I try to update Integration Services on this Windows 10 but system returned Information that "The computer is already the current version of integration services (10.0.10586.0)."
Due to this I cannot make VM backup of thise machine using Veeam application. Backup job faild and in Hyper-V Integration log I get:
Hyper-V Volume Shadow Copy Requestor failed to connect to virtual machine 'W10-plwropc304' because the version does not match the version expected by Hyper-V (Virtual machine ID 68D49A55-89BE-403F-8CA7-89ABA1225FCE). Framework version: Negotiated (0.0) - Expected (3.0); Message version: Negotiated (0.0) - Expected (5.0). To fix this problem, you must upgrade the integration services. To upgrade, connect to the virtual machine and select Insert Integration Services Setup Disk from the Action menu.
How to solve this problem?
Kind Regards Tomasz