Hi!
I have Windows 2012 R2 server with Hyper-V. I created a guest machine with Windows 10. I found out that Windows 10 machine is not eligible for live backup with Windows Server Backup. I did some research and found the following message in Event Log:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Hyper-V-Integration-VSS" Guid="{67E605EE-A4D8-4C46-AE50-893F31E13963}" />
<EventID>4000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2016-07-04T00:27:15.513279600Z" />
<EventRecordID>633</EventRecordID>
<Correlation />
<Execution ProcessID="5148" ThreadID="3852" />
<Channel>Microsoft-Windows-Hyper-V-Integration-Admin</Channel>
<Computer>de-h.elcomsoft.local</Computer>
<Security UserID="S-1-5-83-1-838879516-1234603256-3972057012-3017144116" />
</System>
- <UserData>
- <VmlEventLog xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://www.microsoft.com/Windows/Virtualization/Events">
<VmName>Andy Windows 10</VmName>
<VmId>3200491C-8CF8-4996-B4C7-C0EC34F7D5B3</VmId>
<Param1>Negotiated (0.0) - Expected (3.0)</Param1>
<Param2>Negotiated (0.0) - Expected (5.0)</Param2>
<Param3 />
</VmlEventLog>
</UserData>
</Event>
Hyper-V Volume Shadow Copy Requestor failed to connect to virtual machine 'Andy Windows 10' because the version does not match the version expected by Hyper-V (Virtual machine ID 3200491C-8CF8-4996-B4C7-C0EC34F7D5B3). Framework version: Negotiated (0.0)
- Expected (3.0); Message version: Negotiated (0.0) - Expected (5.0). To fix this problem, you must upgrade the integration services. To upgrade, connect to the virtual machine and select Insert Integration Services Setup Disk from the Action menu.
According to instructions I inserted the Integration Services disk, but Windows 10 said that all Integration Services are up to date and there is nothing to install.
This problem occurs on two separate servers, only with Windows 10 guests. All another guests (I have 2012 Servers, Windows 7) work without any problems.
Please help.