Hello All.
We have recently upgraded from server 2008 to 2012 R2 but are unable to run or create any virtual machines. when creating a virtual machine we receve the following error.
The server encountered an error trying to create the virtual hard disk. A virtual disk support provider for the specified file was not found.
All that I have been able to find on the issue so far is for server 2008 which we did not have any issue with.
On going to device manager their is no virtual hard disk loopback driver. If I apply the registry fix for server 2008 (https://support.microsoft.com/en-nz/kb/2013544) the device loads on reboot but as a hidden device that is not plugged in. When trying to create a virtual machine again the driver try's to load but comes back with error 38 the device cannot load because their is one already in memory. After rebooting it is again not plugged in.
only other things installed on the server is the HP drivers and Backup Exec 2014.