We have a Hyper V server with Windows 2008 R2 SP1.on this server there are 2 VM s one is a VM for Symantec Endpoint manager and the other is a SBS 2011 server.
Windows backup is enabled on the Hyper V server and getting backed up to a 2TB USB 3 drive.
Intermittently Hyper V backup fails with the following error message
The backup operation that started at '?2013?-?09?-?20T03:30:10.642000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '2155348129'. Please review
the event details for a solution, and then rerun the backup operation once the issue is resolved.
When this happens the Hyper V VSS writer displays the following error message
Writer name: 'Microsoft Hyper-V VSS Writer'
Writer Id: {66841cd4-6ded-4f4b-8f17-fd23f8ddc3de}
Writer Instance Id: {e1f3a9eb-4e83-4998-bd7d-ef5d725dd9e2}
State: [5] Waiting for completion
Last error: Unexpected error
On the Hyper V VMMS admin log entries similar to the following is listed with event ID 10111. Please note that the entry I m posting here is related to the SBS VM I can see entries for the other VM as well.
Failed to mount the virtual hard disk '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2303\Hyper-V\SBS2011\Virtual Hard Disks\SBS2011.vhd' for virtual machine 'SBS2011' (Virtual machine ID C093E570-411D-41E9-A187-FC4303A57A4A).
SBS2011.VHD is mounted as the C drive on the SBS VM and this is a fixed size VHD.This is a 200 GB VHD and 102 GB of free disk space remains on the VHD.
SBS backup is getting written to a physical pass through disk and its getting completed without any issues. SBS backup starts and gets completed few hours before the Hyper V backup starts. All the VSS writers are stable on the SBS VM and the only VSS /SPP
related warning message (No Errors) on the SBS is as follows.
Volume Shadow Copy Service error: Failed resolving account spsearch with status 1376. Check connection to domain controller and VssAccessControl registry key.
Operation:
Initializing Writer
Context:
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Error-specific details:
Error: NetLocalGroupGetMemebers(spsearch), 0x80070560, The specified local group does not exist.
I don’t think it has any connection because this warning is listed on the days when the Hyper V backup gets successfully completed.
There are no VSS/SPP errors/warnings on the Hyper V application log.
If we reboot the Hyper V server (thus rebooting the SBS server) then we can go for about a week or so without any further failures.
Would really appreciate if someone can assist us on this in order to find a permanent resolution .
Thanks
Dhanushka