Symptom
You use Hyper-V on a computer that is running Windows Server 2008 or Windows Server 2008 R2.
- In Hyper-V Manager, you try to try to export a virtual machine to a network share.
- You have the full control permissions on the network share.
In this scenario the export may fail with an error that resembles the following:
An error occurred while attempting to export the virtual machine.
Failed to copy file during export.
Failed to copy file from ‘<source path of VHD file>’ to ‘<network share>’: General access denied error (0x80070005)
Cause
When you export a virtual machine in Hyper-V manager, it is the System account of the Hyper-V host that executes the export. This problem occurs because the Hyper-V host does not have permission on the network share
Resolution
Ensure the permissions allow the Computer account of the Hyper-V host performing the Export to update the shared folder.
Note: While following steps are specific to 2008, the idea is the same for updating the share and NTFS permissions if the share is hosted on other versions of Windows. You can adjust the steps accordingly.
Updating the NTFS level permissions:
1. On the destination server, Right-click on the shared folder and select Properties.
2. Select the Security tab.
3. Click Edit button and click the Add button in the permissions dialog box.
4. Click Oject Types and select Computers if not already done and click OK.
5. In the dialog "Enter the object names to select" provide the name of Hyper-V host machine and click Check Names.
6. With the Hyper-V host machine name select, click Allow by "Full control" and click OK.
Updating the share level permissions:
1. On the destination server, Right-click on the shared folder and select Properties.
2. Select the Sharing tab.
3. Click Advanced Sharing...
4. On the Advanced Sharing dialog, click Permissions and then Add.
5. Click Oject Types and select Computers if not already done and click OK.
6. In the dialog "Enter the object names to select" provide the name of Hyper-V host machine and click Check Names.
7. With the Hyper-V host machine name select, click Allow by "Full control" and click OK.
Applies to
Windows Server 2008